Terms and Conditions

These Terms and Conditions (“Terms”) govern the use of CyberMindLab’s website, services, and training programs. By registering or using our platform, you agree to these Terms. Last updated: 10 Oct 2025.

1. Services Provided

CyberMindLab delivers online courses, mentorship, and certification in IT literacy and cybersecurity. The platform provides structured modules, simulated labs, and assessment systems for individual and corporate learners.

2. Eligibility

Services are available to users aged 18 and above. You are responsible for maintaining accurate account information and protecting your login credentials.

3. Fees and Payments

All prices are displayed in Canadian dollars (CAD). Payments are processed securely through certified third-party payment systems. Subscriptions renew automatically unless canceled before the next billing cycle. Taxes are applied at checkout according to jurisdiction.

4. Intellectual Property

All course content, including text, graphics, videos, and downloadable materials, is owned by CyberMindLab or licensed partners. Users may not reproduce, distribute, or use this content commercially without written permission.

5. User Conduct

Users agree to engage respectfully within the learning community. Abusive, harmful, or unlawful behavior may lead to account termination without refund. All communication and content sharing must comply with applicable laws.

6. Confidentiality

All communications between learners, instructors, and mentors are considered confidential. We handle all data in accordance with our Privacy Policy and do not disclose information unless legally required.

7. Service Cancellation and Refund Policy

Cancellation: You may cancel your subscription at any time by contacting support@cybermindlab.com. Your access remains active until the end of the current billing period.

Refunds: Refunds apply to unused full months and are processed within 15 business days. Completed modules or issued certificates are non-refundable.

Plan Adjustments: Users may upgrade or modify their plan anytime without additional fees.

8. Limitation of Liability

CyberMindLab is not responsible for indirect, incidental, or consequential damages. Total liability is limited to the fees paid within the three months preceding any claim.

9. Disclaimers

All training is for educational purposes only. We do not guarantee particular results, employment, or performance outcomes. User progress depends on participation and context.

10. Governing Law

These Terms are governed by the laws of Ontario, Canada. Disputes will be resolved under Canadian jurisdiction, regardless of the user’s country of origin.

11. Amendments

We may modify these Terms at any time. Updated Terms will take effect immediately upon posting. Continued use of our services signifies acceptance of the latest version.